Hotel Policies

Check-in	From 14:00
Check-out	Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Eftpos Diners Club JCB

Important Information

Please note that there is a 110% charge when you pay with a MasterCard credit card Please note that there is a 125% charge when you pay with a Visa credit card Please note that there is a 335% charge when you pay with an American Express or JCB card Please note that there is a 350% charge when you pay with a Diners Club credit card Please note that this property requires a refundable credit card pre-authorisation upon check in to cover any incidental charges This amount will be refunded after inspection of the accommodation Amounts are as follows: -in addition to full payment of accommodation- One, Two and Three Bedroom Suites - AUD 300 Sub-Penthouses - AUD 2000 Cash is not an acceptable form of payment or deposit at this property You must show a valid photo ID upon check in Guests under the age of 18 can only check in with a parent or official guardian The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in